Our Full Value Protection and How It Works
Our number one priority is to prevent any damages to your items.
How we do it? We start by inspecting your furniture before we move it. For example, if you have a 50 inch flat screen TV, we will inspect the outside and turn it on, to make sure its in working condition. This is your warranty. If everything is okay with your TV, we will honor our full value protection. Be advised that if we are not able to inspect your TV and turn it on or inspect any of your furniture, our warranty will not be honor, period. Particle board is not cover. This will be the same process for all your furniture. We have the best guarantee. All furniture will be quilt padded and carefully protected. Please read our moving disclaimer for more information on material or furniture that are not cover.
Guarantee to show up or we'll pay you $100 and How It Works
It is very simple, if we don't show up we will pay you $100 dollars. If anything like this happens, you are cover! We will reschedule a new move on the next available date and deduct $100 dollars or give you 2 hours for free if an hourly rate is chosen. Be advised that we will not honor our "Guarantee to show up or we pay you $100" commitment, if an act of God or unforeseeable natural phenomenon takes place. Such as delays for heavy raining, road slipperiness/road friction, an earthquake, hurricanes, etc. Again be advised that if anything like this happens, we will reschedule your move for the next available opening with no deduction or guarantees. An act of God is out of our control and we will not take responsibility for these circumstances.
Upfront cost and Writing via Email and How It Works
We offer Hourly Rates and Flat Rates. We will send you an upfront estimation price via email whether you are choosing the hourly rate or flat rate. We will have this in writing for your protection. Be advised that our hourly rate is not guarantee, time starts when we arrive at your location and it ends when we finish unloading the last piece of furniture at the final location. Only our flat rate is guarantee and may need an in home visual estimation if customer decides to choose this option. keep in mind that we will only honor our prices if you receive a confirmation email from our company.
Our Prevention program and How It Works
All your furniture will be quilt padded and carefully protected. We will inspect your furniture before starting your move. Example: if you have a night stand, we will cover the item with a moving blanket and wrap it with Plastic Wrap. Any guarantees, deductions or damages will not be honor if we are not allowed to implement this full inspection process. This is the best way to avoid any damages or scratches to your furniture. It just makes sense.